📩 Direct Support

The fastest way to reach us is via email. We aim to respond to all inquiries within 24–48 hours (Monday–Friday).

• Customer Support:
  kiper-team@kiperaid.com
  (For order status, returns, and technical troubleshooting)
• Wholesale & Partnerships:
  kiper-team@kiperaid.com
  (For bulk orders, B2B, and brand collaborations)

⏱ Response Hours

Our support team operates globally to cover our US and EU communities:

• Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
• Saturday – Sunday: Trail time (We’ll get back to you first thing Monday morning!)

📍 Global Headquarters

KiperAid is proudly designed and engineered in the heart of China’s tech hub, ensuring the highest standards of innovation for your outdoor adventures.

Address:

Building 72, Tenglong Garden

Longhua Subdistrict, Shenzhen 518110

P.R. China